Contact Us
Got a question about one of our sweepstakes casino reviews, spotted something that needs updating, or simply want to share feedback? The team behind Sweeps Casinos welcomes messages from readers. Use the details below to reach us — we read every email and aim to get back to you quickly.
How to Reach Us
The best way to contact us is by email. Send your message to [email protected] and we will do our best to respond within 48 hours on business days. Whether your query is about a specific platform we have reviewed, a correction you believe we should look into, or a general comment about the site, we are glad to hear it.
What You Can Write to Us About
- Review accuracy: If you believe information in one of our reviews is out of date or incorrect, let us know. We verify our content regularly, but platforms update their terms, offers and availability often — reader reports help us stay on top of changes.
- Site suggestions: If there is a sweepstakes casino you think we should add to our comparisons, or a topic you would like us to cover, we are open to suggestions.
- Editorial enquiries: Journalists, researchers or content partners with a legitimate editorial question are welcome to reach out.
- Corrections and complaints: We take editorial accuracy seriously. If you have a factual concern about anything published on this site, email us with the page URL and the specific point in question and we will investigate.
- Responsible play concerns: If you have a concern related to gaming habits — your own or someone else's — please visit our responsible gambling guidance for resources and support contacts. We do not provide counselling, but those pages point to services that do.
A Note on Commercial Relationships
Sweeps Casinos may earn a commission when readers follow links to platforms featured on this site. That commercial relationship does not influence our editorial rankings or the assessments in our reviews — our methodology is applied independently. If you have a question about how we select and rank platforms, our about us page explains our approach in full.
What We Cannot Help With
We are an independent comparison and review site, not a representative of any sweepstakes casino platform. We cannot access your account, process redemptions, reverse decisions made by an operator, or intervene in disputes between a player and a platform. For account-level issues, contact the platform's own support team directly.
We are also not in a position to offer legal advice. If you have questions about whether a particular sweepstakes casino is available in your state, or about your tax obligations on redeemed prizes, please review the operator's own terms and consult relevant official guidance. Availability of sweepstakes platforms varies by state, and laws in this area change frequently.
Response Times
We aim to reply to all messages within 48 hours on Monday to Friday. Messages sent over weekends or public holidays will be picked up at the start of the next business day. Complex editorial queries — for example, those requiring us to re-verify a review — may take a little longer, and we will let you know if that is the case.
Keeping Our Reviews Accurate
Our coverage spans welcome bonuses, payout processes, game libraries, coin structures and the legal framework that governs sweepstakes casinos in the US. Offers and terms on platforms like Spinblitz, MegaBonanza, Lone Star and others can change at short notice. If you have first-hand experience with a platform we cover — including changes to redemption thresholds, newly excluded states, or shifts in available payment methods — that kind of update is particularly useful. It helps us keep comparisons honest and genuinely useful for other readers making decisions.
You can also review our terms and conditions to understand how this site operates, including how we handle the information you share when you contact us.
Writing to Us
When you email us, it helps to include:
- The page or platform your query relates to (a URL is ideal).
- A clear description of the issue, suggestion or question.
- Any supporting detail — for example, a screenshot or a link to updated terms — if your message is about a factual correction.
We look forward to hearing from you at [email protected].